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FAQ

Frequently Asked Questions

  

I forgot my password.

Click the Log In button at the top right hand side of our site. Under the login box you'll

see a link that says "Forgot your password? Click here". That link will send an email 

to you with your password. If you should have any issues, please feel free to contact us,

and we will assist you with a password reset.

 

How do I return my product?

Please contact us for details concerning returns. 1-877-445-8347

 

I received the wrong product.

If you feel that you have received the wrong product, please contact customer service 

within 24 hours of receiving the product. 1-877-445-8347

 

What is your return policy?

NO RETURNS REFUNDS OR EXCHANGES WITHOUT PRIOR AUTHORIZATION

BY WHOLESALE.LOCALVAPE.COM

  

---Shipping---

 

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. 

Simply add items to your cart and proceed to the Checkout page where you will be

offered Shipping Method choices and their prices.

 

Do you ship to my country?

During checkout we'll ask for your shipping address details including country. 

If your country is not in the dropdown menu of available countries, unfortunately we

cannot ship to your country at this time.

 

When will my order ship?

Please see each individual item page for more information on the availability of each

item. Also, after placing your order, you may Log In at the top right hand side of our site to 

track the status of your order. You will receive a shipment confirmation when your order 

has shipped and tracking information within 24-48 hours of shipment.

 

What are my payment choices?

During the checkout process you may choose any of our current payment options and

continue to place your order. Please note that we will not ship your order until we receive

payment.